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Well done Eddercliffe, you have an exceptional team

Posted By Mantra343

"Well done Eddercliffe, you have an exceptional team"

About: Eddercliffe Centre / The jubilee rehabilitation unit

(as the patient),

I was referred to Eddercliffe after two falls whch left me unable to walk.

I was helped over the next few weeks by your physio staff and nursing staff, including Debbie, Helen, Serena, Ruth and all other staff with a wonderful degree of care and professionalism.

They are truly exceptional and soon had me on my feet. Every appointment was a really good experience. They were always supportive, caring and smiling and made me feel confident.

I can’t thank them enough. They are all so good at their profession, and every time was a happy experience.

Well done Eddercliffe, you have an exceptional team.

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Responses

Response from Nigel Grimshaw, Complaints Manager, Locala Community Partnerships 9 years ago
Nigel Grimshaw
Complaints Manager,
Locala Community Partnerships

Submitted on 09/04/2015 at 11:57
Published on Care Opinion at 13:28

Mantra343,

I passed your kind comments onto the team at the time of your posting, but apologise for then not replying to yourself. Both myself and the team were pleased to hear that you found the service beneficial. It is always nice to hear when the teams care makes a real difference to peoples lives. Thank you for taking the time to post your comments.

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