"Why the NHS is so important"

About: Stepping Hill Hospital

I was suffering from aches around the chest and could not get to sleep, looked up the symptoms on my computer, saw the possibility of heart attack, rang 111, within minutes an ambulance with paramedics arrived, they gave me my first ECG and it was negative, and took me to the Emergency Department for around 2 am. 8hrs later after two more negative ECGs, blood tests and chest X-Ray, I was discharged with medicines for a suspected infection in the chest area. I was delighted with this outcome, even though a little groggy from the experience! I was very impressed by the professionalism, compassion and friendliness of all the staff with whom I came into contact.

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust

Thank you David for sharing your positive experience I have shared your comments with the ED team. I hope you are now fully recovered.

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Response from Stepping Hill Hospital

Thank you for your taking the time to provide feedback, I will ensure the A&E team are aware of your comments. Mr Kieren Done Complaints and Customer Services Team Manager

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