"Lack of time"

About: Fairfield General Hospital

The consultant that I saw in ENT did not give us more than 5 mins, did not listen to my concerns and did not involve me in any decision making about my problem. Another 2 times I visited A&E because I was having breathing difficulties and was just told I had COPD withoutt being checked just told to go and see my GP and this turned out to be something more serious but yet again was not given the time of day. I now go to north manchester about my condition and they have been fantastic and now am starting to improve after months of suffering unable to get upstairs unable to eat and many other things, Lorraine jones

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Responses

Response from Fairfield General Hospital

Thank you for leaving your comment regarding your visit to Accident and Emergency at Fairfield General Hospital. We are sorry to read you felt like you wasn’t listen too during your visit to the Ears, Nose and Throat department and the Accident and Emergency department. We are however pleased you are now improving and feeling better. We will forward your comment to the department manager.

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