"Darwen ward - staff very good"

About: Royal Blackburn Hospital / Pendle view inpatient unit

(as a service user),

On Darwen Ward the staff were very good at giving a high quality of care and also participating with the patients with games and talks. To mention a few occasions – David playing table tennis and encouraging opponents, the whole ward wanting to compete – Taz with her Trivial Pursuits – David again with his quizzes. Open door team with food, pool competitions and bar football. Not forgetting my karaoke partner Marie ‘Giving a Little Respect’ – Frankie for a little chat – Kelly and Babs their help and input. Thankyou all the staff for doing your jobs

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Response from Lancashire Care NHS Foundation Trust

Thank you for taking the time to write to tell us about your experience whilst an inpatient on Darwen Ward, at Pendleview. I am very pleased to hear that you felt that your care was such high quality and that staff were participating with activities on the ward which all helped with your recovery through a difficult time in your life.

It is really important that our staff hear what you valued most during your inpatient stay with us. The staff you have mentioned will be delighted to read such good feedback about how they were able to help you and we will make sure this gets passed back to them.

Pauline Cullen

Service Manager


Royal Blackburn Hospital

Lancashire Care NHS Foundation Trust

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