"Renal outpatient clinic"

About: Pontefract General Infirmary

I visited the clinic today. From the receptionist through the visit it went very smmoothly, and on time. The nurses were smartly dressed, friendly and reassuring-a credit to the Trust. The Consultant was welcoming, with a positive greeting. All was explained and discussed with me, and I came away knowing exactly what was happening, and had agreed on the plan. An outstanding clinic.

Story from NHS Choices

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Response from Pontefract General Infirmary

Thank you very much indeed for these kind comments. It is important that we put patients at their ease and it is very pleasing to note that this helped to make your experience a good one.

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