"Hospital admission at Tameside Hospital"
About: Tameside General Hospital / Accident and emergency Tameside General Hospital Accident and emergency Ashton Under Lyne OL6 9RW Tameside General Hospital / General medicine Tameside General Hospital General medicine OL6 9RW
Posted by Julsy3 (as ),
This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said…
– I was admitted by ambulance to A&E at Tameside Hospital with suspected heart attack. Within 2-3 hours I had been examined, had several routine tests, seen a medical doctor and was moved to MAU. The nursing staff on MAU showed excellent care and consideration to all patients as far as I could see. One nurse/auxiliary nurse in particular, kept checking and making sure an elderly lady who was sat in a chair, was comfortable and had a blanket over her knees. She restored the ladies dignity and her care was nice to witness.
The MAU ward was well staffed and looked after. It had a good atmosphere, dedicated staff and cleanliness and all staff and doctors used the hand sanitizers. The panic button and water jug was in easy reach for everyone. All this was a great boost for helping to improve the patient experience.
I was moved from MDU to ward 31, where it had a depressing atmosphere, with not as many staff and where I had to wait a long time to see the doctor. When I saw the doctor, he was considerate and patient with me due to my hearing loss. I was told I needed bed rest which I said I could easily do at home.
When being discharged from ward 31 I was asked about what medication I was on, but I hadn’t been given any medication during my 2 day stay. I was told that if I did need medication to take home I would have to wait 2 hours for the prescription. As I had plenty of medication at home I didn’t need any.
I saw a significant improvement in nursing staff and with the turnaround from admission in A&E & MDU to ward 31, since my last visit 9 months ago in April 13. (9 months ago when admitted to A&E there seemed to be no procedures in place for staff to adhere to for a suspected heart attack. I was waiting for a few hours for tests and then the doctor never came back to see me as he said he would. I was also left with nothing to eat or drink. )