"Gall bladder removal"

About: Norfolk & Norwich University Hospital

I had my gall bladder removed today at the Norfolk and Norwich hospital and am very very happy with all of my treatment, I was reassured constantly when I had any questions, I met with my surgeon and then my anesthetist who were both very kind and reassuring. The 2 nurses who looked after me both in the morning where amazing and so kind, welcoming and friendly and looked after me so so well I couldn't have wished for better nurses, they were always on hand if you had any questions and where asking if you were OK every 10-15 Minutes, even the person who took me to the theater was amazing ( Not sure what his job title was) and helped me to completely relax before been given my anesthetic and the anesthetist was extremely reassuring when I was been put to sleep. Once I was in the recovery room I was looked after extremely well by the nurse who was looking after me who helped me control my pain and sickness. Once back on the ward I was offered food and drink, the toast I had was lovely even got marmite on and was then made a very lush strawberry milkshake which made me feel better! The 2 nurses who looked after me in the afternoon as well where lovely and doing an amazing job of looking after me and had time to have a chat! I couldn't have wished for more amazing staff today, so often you here about negative comments about hospitals but the n&n are doing a fantastic job thanks everyone x

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Response from Norfolk & Norwich University Hospital

We are really pleased to hear that you had such a good experience with us and that our staff were able to reassure you at all times.

Response from Norfolk and Norwich University Hospitals NHS Foundation Trust

We are pleased that you had such a good experience when you visited us recently to have your gall bladder removed and that our staff were able to reassure you at all times. A copy of your kind feedback has been passed onto the Matron in charge of surgery to circulate to those involved.

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