"Hospital Feedback"

About: Northwick Park Hospital

I was seen by a gynaclogist who was unable to detect my very obvious medical problem, I was refused a scan despite me not being able to walk well due to pelvic pain and yet she couldn't pin point a very obvious medical problem nor did she have an answer, she sent me on my way which general anti biotics dismissing major symptons such as an abdominal mass. She took a swab claiming she would contact me a week later, 2 weeks later I have heard nothing. Nurses took blood from me like I was animal leaving me with 2 bruised arms and blood has sprayed everywhere even into my cup of water - it was nothing to her.. She just kissed her teeth at me. Lastly, to my utter disbelief... I left my room for 5 minutes, I couldn't carry my handbag due to the nurses bruising my arms and i could just about walk so I left it in my allocated room. I found that £50 had been stolen from my wallet as it was in there in the car to the hospital and I realised it was gone when my husband was paying for the car parking. I went back in to complain and the nurse said the head nurse would get back to me in a week and 2 weeks later... nothing! The nurse I spoke to also did mention that it's likely nothing will be done about it, as if she was used to this happening. Absolutely disgusting.

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Responses

Response from Northwick Park Hospital

We were sorry to learn of your experiences. Your feedback will be passed on to the relevant managers so that they can take appropriate action. If you would like to raise your concerns with the Trust formally you can do so via email to nwlh-tr.patientrelations@nhs.net or in writing to the Chief Executive, Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ.

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