What I liked
Was the doctor who was obviously very busy kept my process moving when he noted I was still waiting in the rapid unit. Once I was out of there the time wasn't so awful (I was uncomfortable due to neck pain)
What could be improved
The 1st 3 hrs to A & E where I recieved a blood pressure and blood collection, with a 1.5hr gap inbetween. I asked what was happening each time I was inspected or something was taken.. and the nurses didn't know.
We arrived at 10.40 and left at 5pm.
Anything else?
It wasn't awful but I didn't feel informed which made time and experience not pleasant..
"Was the doctor who was obviously ..."
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
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