"maxillo facial department"

About: University Hospital Aintree

After an operation , which was like being pushed through a sausage machine factory!!. I was left sat in a gown in a cold changing area ,finally met the two operating specialists , one presumed he had met me before (he had'nt!) ...the other had blood all over his tunic ..not a good start!. To cut a long complaining story short ...im still in pain , (just spent my second xmas in pain) , i keep leaving messages for maxillo facial ...no one has even bothered to return my call , when they do its the usual "he is going to look at your scans i promise to get back to you today". Awful treatment , i've lost all faith.

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Responses

Response from University Hospital Aintree

Dear Angela, We're sorry to hear that you don't feel you are getting a good service from our Maxillofacial Unit and we have passed your concerns on to them. If you wish to take this further, our Customer Service team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 3287/2400 or by writing to: Customer Services department Aintree University Hospital NHS Foundation Trust Lower Lane Liverpool L9 7AL Thank you.

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