"Stressed and worried about maternity care"

About: Royal Alexandra Hospital / Maternity care

(as the patient),

I am booked in to have my baby at the RAH in July 2014 however I am stressed and worried due to a couple of things going wrong already. At our scan myself my partner and kids were in a lift with a midwife and a woman in a nightie in labour not sure id be happy if that was me.

I understand the place isnt very big however the midwife could have asked us to wait for the respect of the woman in full blown labour! Then I had complications with a threatened miscarriage and was put in a public ultrasound area bawling my eyes out in front of happy couples going for their normal scans! This is all minor and I didnt say a thing but it did get on my nerves a little it would just be common sense for privacy however on a more serious note...

I have two children already born at Queen Mums Glasgow, but was told this time at RAH I have Rhesus Negative blood type and would need Anti D injections. told by a midwife and Doctor during my 12 week scan never been told this before so I looked into it at home only to discover my old pregnancy notes say im A positive! ! ! ! So the RAH got my blood group mixed up.

When I called to query I was told oh dont worry a generated letter was sent by accident you are definitely A Positive! I replied no I never got told by letter I got told by both a midwife and a Doc at the hospital. Its ok dont worry about it its just a clerical mistake.

Im sorry but this is very alarming to me and I now have to move to a hospital further from my home for peace of mind. Maybe the delivery suite etc is different or maybe ive just been unlucky.

im not the type to make a fuss but this is different.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear jj1

Thank you for posting to Patient Opinion. We have various members of staff reviewing these issues but in the meantime it would be useful if you could provide us with your details by e-mailing paul.cannon@ggc.scot.nhs.uk in order for us to further investigate.

Kind Regards

Paul Cannon

  • {{helpful}} of {{total()}} people think this response is helpful

Update posted by jj1 (the patient)

I have emailed you my email address and details in January and heard nothing.

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear jj1

Thank you for your e-mail and my apologies for not responding to your e-mail of 24th January to myself because I read that you had spoken to your midwife and she had settled your mind surrounding the mistake that was made. I should perhaps have simply acknowledged receipt of your e-mail and regret that I didnt do so at the time as I thought that your concerns had been addressed.

The Service Manager who looked into this and provided me with some additional information which simply confirmed what you had said in your e-mail and I am happy to send you this formally in a letter to your home address rather than post any personal details here.

Kind Regards

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story