"visiting A&E with a dislocated shoulder"

About: East Surrey Hospital / Trauma and orthopaedics

(as the patient),

I had the misfortune to dislocate my shoulder at 10 pm on a Saturday night, I have never experienced pain like it before, my son took me to Redhill

hospital for treatment the care that I received there was outstanding from the word go.

I was treated with nothing but kindness and sympathy. Both the nurses and the doctor were reassuring in their manner. Although the A & E dept was extremely busy and I had to wait for a while I was given pain killers and checked on a regular basis until the shoulder could be put back. I cannot praise the treatment I received enough.

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Responses

Response from Maxine May, Communications Officer, Surrey and Sussex Healthcare NHS Trust

Dear bowkath

Thank you for commenting on the 'outstanding care' that you received from our team in the A&E department.

We are grateful that you have taken the time to let us know that the staff did a first-class job in helping you feel well looked after and reassured and I am certain that our emergency care team will be delighted when they read your comments.

Kind regards

Maxine May

Communications Officer

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