"I was under the impression patients ..."

About: St Mary's Hospital (Portsmouth)

(as the patient),

What could be improved

I was under the impression patients could now have a choice in appointments - being sent one with the date 4 days away does not help, and then when I say I cannot make this short timescale as I work full time myself - I am initially told I would have to wait until Feb 09. It was altered by the next person I spoke to who was much more helpful and understanding

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