"the nurses and doctors were excellent ..."

About: St Michael's Hospital (Hayle)

(as the patient),

What I liked

the nurses and doctors were excellent at all times and made me feel at ease totally

What could be improved

the person on reception when i arrived was rude and very unhelpful and as this is the first point of contact and i suffer from anxiety it made me feel very anxious and i feel that they could have been more welcoming although in the afternoon when i was collected the gentleman on reception was very polite and helpful to my wife

Story from NHS Choices

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