"The lenth of time it took an ambulance to arrive"

About: Ninewells Hospital / Accident & Emergency Scottish Ambulance Service

(as a relative),

My dearest wife had a fall and injured her head and it took the ambulance 45 minutes to arrive, which I think it is terrible length of time.

My wife later died.

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Responses

Response from Jennifer Jamieson Ball, Communications and Engagement Manager, Scottish Ambulance Service

Dear bazzz777,

I am very sorry to hear that your wife passed away and that you felt you waited too long for an ambulance. Please could you give our Feedback and Complaints Manager, Richard Walter, a call on 0131 314 0003 to talk about your experience in more detail.

With kind regards,

Jennifer Jamieson Ball.

Communications and Engagement Manager.

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