"Disgusting service"

About: Royal Surrey County Hospital

Will be writing to my local MP. The Chairman of the Trust and after sitting in the Hospital from early AM to late PM without receiving any service will be writing to the Daily Mail. My lasting impression will always be the A&E Sister that when asked (after sitting in A&E for 6 hours) what was happening next told me "I cannot tell the future". Gives you an idea of the level of professionalism and service.

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Responses

Response from Royal Surrey County Hospital

Many thanks for taking the time to share your recent experience with us. I have shared your comments with our A&E managers, as well as the Chairman. We are keen to look at your case straight away, with this in mind please could you email rsc-tr.communications@nhs.net with your name, patient number and contact details so that we can investigate as soon as possible. I am sorry to hear about your unsatisfactory experience. Best wishes, Royal Surrey County Hospital

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