"Poor standards of patient care / communication."
About: Colchester General Hospital Colchester General Hospital Colchester CO4 5JL
Staff seem to forget that patients actually have feelings. It is not acceptable for doctors / nurses to confer about a patient at the bottom of her bed and then all walk away without speaking to the patient. I was ill but I am not stupid! Communication among departments seems to be non-existent such that doctors / nurses seem not to have the full picture regarding their patient's medical history / current condition. Discharge arrangements, as always, are a joke. To be told I am being discharged and then, with my husband, to have to wait hours for a discharge letter (which turns out to be an unintelligible document) and for medication to be sorted out, is distressing, all the more so when staff deliberately ignore me rather than keep me updated as to what is actually happening.