I have been visiting a 96 year old lady who has been on S2 since Boxing day. She has broken her arm and is thus unable to move without help because she usually walks with a frame. She has asked me to write and voice the following: 1. Even though her notes state that she is almost blind, drinks are put beyond her reach. 2. She finds difficulty in using the thin plastic cups because she tips them over and can't see to fill them with water. Requests for a cup with a lid have been ignored on several occasions. Even the physiotherapist was unable to get one for her. 3. Some of the nurses are unsympathetic to her broken arm and turn her on to it or lift her by it. In her words " it takes a long time for it to settle down afterwards!' This lady is an independent ex headmistress with an OBE, who doesn't want to be a nuisance but she does need to be treated with compassion.
"The care of an old, partially sighted, deaf lady."
About: North Middlesex Hospital North Middlesex Hospital London N18 1QX
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from North Middlesex Hospital