"Do Not go in here if you are ill and old"

About: Queen Elizabeth The Queen Mother Hospital

This is the second time my elderly father has been in this hospital, and it gets worse each time. The staff are unhelpful, do not care and treat patients as if it is their fault they are ill. On this occasion my father has been discharged whilst still suffering with MRSA (which he didn't have went he went in), a very bad stomach bug and bed sores. I cannot remember the name of the first ward he was on, this time it was the Minster Ward He is awaiting a doctor to see him at home this afternoon and is terrified of being sent back to the QEQM.

Story from NHS Choices

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for providing feedback and I am sorry to read about your father's experience. Please do email me and I will investigate your concerns further, we take feedback seriously and will aim to learn from where we could have provided better care. My email address is Julie.pearce1@nhs.net

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