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communication

Story from nhs.uk

"communication"

About: Cannock Chase Hospital

waited for assessment,wasnt expected even though showed my appointment as right time,also ask to come early but still their 30min later.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust 10 years ago
Mid Staffordshire NHS Foundation Trust

Submitted on 09/01/2014 at 12:19
Published on Care Opinion at 12:28

I am sorry to hear about the poor communication and delay that you experienced during your recent visit to Cannock Hospital. We would welcome the opportunity to look into this further to support future improvements.

Please contact our patient experience department on freephone 08000721646 to provide us with your personal details to enable us to do this.

Kind Regards

Angela Grocott

Head of Patient Experience

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