"Great treatment in A&E"

About: Princess Alexandra Hospital (Harlow)

I had to go to A&E 2 weeks ago after a gas canister exploded in my face. They dealt with me straightaway and 3 doctors saw me within 20 minutes to check everything out.The nurses were excellent and kept me fully informed about what was happening while I stayed in overnight for observation> well done all concerned

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Response from Princess Alexandra Hospital

The team in A&E work hard to provide high quality care for all of our patients and it is really pleasing to read that we met your expectations. We are grateful for your feedback as it means that your experience was of the standard we expect to deliver every day, for every patient. We know that this sometimes does not happen, and equally we need to hear that feedback too. If you do ever feel you have unanswered questions or concerns, please do make contact with the Patient Experience Team on 01279 827084 weekdays 9am-5pm and we will assist.

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