"Urgent appointment - flexible cystoscopy"

About: Pontefract General Infirmary

02.11.13 Flexible cystoscopy - Pinderfields Hospital In conversation with the consultant I mentioned that i'd had surgery in 2006 and that I was allergic to penicillan The hospital had no record of this information so the consultant was not able to proceed with the cystoscopy I was advised that upon receipt of this information another appointment would be arranged 22.11.13 Flexible cystoscopy - Pontefract Hospital My gp had provided information regarding my allergies so the consultant was able to carry out the cystoscopy but the trust still had no notes / record of the surgery I underwent in 2006. When I enquired why my notes were missing the nurse assisting said "we are a paperless trust" I didn't think this was a satisfactory answer

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Responses

Response from Pontefract General Infirmary

We would be pleased to arrange for this experience to be investigated if the patient would like to contact us directly with the appropriate details.

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