"Rudeness - Haematology"

About: Central Middlesex Hospital

I was put through to Haemotology by mistake by the Operator. The person I spoke to was rude, abrupt and refused to return my call to the Operator. A terrible first impression of this hospital.

Story from NHS Choices

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Response from Central Middlesex Hospital

Thank you for your feedback. We were sorry to learn that you were treated in a rude manner when you called Central Middlesex Hospital. Your comments will be passed to the manager for the area concerned so that they can take appropriate action.

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