"Worst hospital ever!"

The staff are rude, abusive, horrible etc. Don't even know where to begin! My great Grandma went to Barnsley Hospital because she had a nasty fall and broke her hip! She had a major hip operation and she got up walking straight away. She got transferred to Mount Vernon Hospital and i wouldn't recommend their services to anyone. She's constantly stuck in a wheelchair and she's been dragged around like a 3 year old would with a doll. She can no longer walk and she doesn't remember any of her family, she's also covered in bruises! I am completely disgusted with this situation. I can't wait to go back their to visit because i am certainly not having it any longer. It's pathetic that you call yourselves a hospital. Disgraced.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Customer Services Manager, South West Yorkshire Partnership NHS Foundation Trust

We are sorry to read that your experience of our services was not a positive one and do recognise that visiting loved ones when they are ill in hospital can be distressing. We really value feedback and would welcome the opportunity to look into the issues you raise and to discuss this with you. Please contact our customer services team via the Trust website http://www.southwestyorkshire.nhs.uk/about-us/contact-us/how-to-reach-us/ or email customer.servicesswyt@nhs.net

Updates, changes and questions related to this story