"Children's ward c32"

About: Sunderland Royal Hospital

My daughter was recently on this ward after suffering from seizures and I cannot thank the nurses on this ward enough. They were the best health professionals that I have dealt with before, not only professional but also caring, understanding and very approachable. They were concerned about myself and family as well as my daughter, whilst providing an outstanding level of care. This experience for me and my family was probably one of the most traumatising of our lives, but the nurses and staff here made it all manageable and made us realise we are stronger than we thought we were. My daughter took a particular shine to 2 of the nurses, one a student nurse, on the ward who were there with us through the whole ordeal. I cannot put into words how grateful I am for their support and understanding, and the amazing care they provided to my daughter. Thank you from the bottom of our hearts xx

Story from NHS Choices

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Response from Sunderland Royal Hospital

Many thanks for getting in touch and providing such positive feedback following your daughter's admission to Sunderland Royal Hospital. It was good to hear that the staff did everything they could to ensure that not only was the care provided to your daughter of a high quality, but that you and your family were looked after also and any concerns alleviated. We will ensure your comments are shared with the ward team who will be extremely grateful that you have taken the time to ensure they receive such positive feedback. Thank you once again.

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