"It shouldn't even be called a hospital"

About: Castle Hill Hospital

I'm writing on the behalf of all my family. In April my grandad went in to castle hill to have an operation to get an hurnea removed. On the bank holiday, may 5th or 6th. He had no staff looking after him and he was having trouble breathing. On May 6th we thought we was going to loose him. May 7th he died of internal bleeding. The doctors and the nurses should of known about this and should of helped him. They didn't know about it as he had no staff looking after him on the Monday.

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Response from Castle Hill Hospital

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. May I please extend my condolences to you and your family at what must be a very difficult time. I would encourage you to contact the our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk with details of your concern. The team will however need the consent of the next of kin before any investigation can take place. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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