"Waiting Time For Emergency Cases"

About: Northampton General Hospital (Acute)

I was admitted (for a 4th time) as a Emergency Case. For the first time I had to wait 4 hours as an emergency then taken to an assessment ward. After I was admitted to the Assessment Ward I was moved a few minutes later to a surgical ward. It took around 13 hours before I saw a relevant member of staff, who did not understand why I had to wait so long with an extensive medical history. I am extremely disappointed and worried that if I am admitted again, I may not be as lucky.

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Responses

Response from Northampton General Hospital (Acute)

Very sorry to hear that and we would really like to know your details so we can follow up and find out what happened. Would you please contact our Patient Advice and Liaison Service at pals@ngh.nhs.uk or call them on 01604 545784. Many thanks.

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