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cardiothoracic services

Story from nhs.uk

"cardiothoracic services"

About: Freeman Hospital

I had an appointment with the team of a Professor on 9th Oct. I was treated with respect and dignity from the moment I entered the Freeman OPA until I left. Everyone I came across from the receptionist, the HCA to radiographer who took a chest x-ray. Each and everyone made an anxious appointment more bearable. I was informed that I would be discussed at the MDT meeting when they would look at my ct scans as to whether I would need any treatment. I had a call today and they want to admit me asap. I hope my experience of the Freeman hospital as an inpatient is as positive as my OPA. Thank you to every one involved.

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Responses

Response from Freeman Hospital 10 years ago
Freeman Hospital

Submitted on 31/10/2013 at 08:01
Published on nhs.uk on 05/01/2014 at 23:23

Thank you for taking the time to post your ratings and positive feedback on NHS Choices about your attendance at the Freeman Hospital. The Cardiothoracic, Outpatient and Radiology Departments  are committed to providing a high quality service and are delighted with your positive feedback.  Your kind comments have been conveyed to all the staff working in those areas, and  will be encouraged by your remarks. All of the staff groups strive to provide the highest standards of care and we are very pleased that this was reflected in the care that you received. We were particularly pleased to see that you felt you were treated with dignity and respect at all times. Thank you once again for taking the time to submit your review of our service, it is greatly appreciated by all concerned. We wish you well for you forthcoming admission.

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