"A&E GP service very efficient"

About: Hillingdon Hospital

Visited a&e GP as I was unable to get an appointment with my GP until monday. Have an insect bite which has swollen so wanted it to be seen to sooner than that. Got to a&e, joined the queue. Another patient tried to push in front of me in the queue for reception, the receptionist politely pointes out that I was in fact the next to be spoken to which I appreciated. She took my details quickly and was very polite. I was then spoken to by the nurse straight away then was told to sit and wait for the GP. I expected this to take ages if I'm honest but I don't think I was sat down for even 5 minutes. Was pescribed antibiotics, given them there and then so no need for an extra trip to the pharmacy which I was really pleased with as I had to get back to work. Paid for prescription on the new machines which are really cool and easy to use! I know this isn't always the case when visiting and a&e department maybe I was lucky today but it has to be praised for this! 10 minutes in a&e is amazing. Lets just hope the tablets work!!

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Responses

Response from Hillingdon Hospital

We are gratified to receive such positive feedback and we would like to thank you sincerely for taking the time to provide us with your very kind comments. We are proud of our Emergency department and we are very glad to hear that your experience was of the standard that we wish to deliver to all our patients. May we wish you a speedy recovery and again many thanks for such helpful feedback.

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