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From a daughters point of view

Story from nhs.uk

"From a daughters point of view"

About: Castle Hill Hospital

I am extremely fussy when It comes to the care of My mum. My mum was under the care of the consultant for a Hip replacement operation. I would like to firstly say that the consultant and his registrar was amazing and communicated well together and both visited mum soon after her operation. I would also like to say how impressed I am with the clean environment , the nursing staff , physios, O.T's were incredible . Nothing was too much trouble and all staff concerned treat my mum with so much respect . . ( I was terrified she would end up in( H.R.I ) as from past experience it is a terrible place. I hope that all the staff on ward 9 get praised for there efforts as they are all a truly organised, professional & caring team .

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Responses

Response from Castle Hill Hospital 10 years ago
Castle Hill Hospital

Submitted on 26/11/2013 at 10:05
Published on nhs.uk on 05/01/2014 at 22:47

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. I hope that your mother is recovering well from her surgery. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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