"This is about my sons treatment who unfortunately..."

About: Royal Lancaster Infirmary

My son was in A&E the Acute Medical ward and ward 39 many times over the last few months and I have nothing but praise for all depts. We spent many hours in A&E . The staff on the acute medical ward were rushed of their feet but manged to do there work with good humour and used their nursing skills well. Once again we found ward 39 and the ICU very competent and my son was grateful to them all. I spent many hours with my son before he passed away so I feel for the staff and Drs when they are criticised. Please give our Lancaster Infirmary some good press which they deserve. I know there are faults with appointment I have had problems myself but that isn't the fault of our Drs and nursing staff it is down to the admin side of the hospital perhaps that should be sorted out.

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Responses

Response from Royal Lancaster Infirmary

We would like to thank you for taking the time and trouble to post these very kind comments, and send our very best wishes to you. We will ensure that we pass the comments you have posted onto the staff in the areas you mention. We hope the issues you have had regarding the administration side are improving and you see some changes in this area.

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