"Exceptional"

About: Leicester Royal Infirmary

I have been in and out of the LRI for both my son and elderly parent on numerous occasions and have had mixed experiences. However, on the 14th Sept this year I have to say my experience was exceptional. From the point of calling 999 and the support I received on the telephone, the ambulance service taking care of my son on the way to hospital, to the LRI hospital resuscitation unit, a holding ward, through to ward 14 I found the staff both exceptionally supportive and professional. Thank you so much

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Responses

Response from Leicester Royal Infirmary

Dear reviewer, Thank you for taking the time to post your comment. We're really pleased to hear about your positive experience of the A&E department at Leicester Royal Infirmary and hope you are feeling better. We have shared your kind feedback with the teams involved in your care. Kind regards, Communications team, Leicester's Hospitals

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