"Complex foot surgery on Wensleydale ward."

About: Harrogate District Hospital

Having previously read negative reports about the ward I was concerned re my admission for surgery. On admission I found the ward to be very clean and was made to feel " in safe hands" . The staff were very reassuring, professional and friendly. I was involved throughout with choices about my care. I was very impressed with the care afforded to me by my consultant and anaesthetist who made the whole procedure of going to theatre as stress free as possible. I was at all times treated in a dignified and holistic manner and never just a number in a bed. Following surgery I was in considerable pain and staff were very responsive and immediately offered pain relief and regularly monitored its effectiveness . Also 2 hourly visits were made by staff of all levels asking if I needed anything, this was very much appreciated. Meals were well prepared and appetising. Physio was limited but my stay did take in a weekend. Thank you to all staff involved in my care.

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Responses

Response from Harrogate District Hospital

Thank you very much for your feedback, which is greatly appreciated. I am pleased that the care you received was up to the high quality that we would expect and will ensure that your comments are passed onto the team. Thank you again for taking the time to get in touch. Chris Watt Head of Communications Harrogate and District NHS Foundation Trsut

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