In the five days that I spent on Phoenix ward I was subject to the worst experience I have ever had in a hospital. I was left to lie in a bed soaked in urine for four hours because no-one emptied my catheter bag. I couldn't sleep owing to the noise of a dementia patient in the bed opposite, who occasionally came and urinated up the wall beside me. The overhead lights were lit until at least 2 am and the constant noise was a nightmare. In addition the food was inedible and I had to have food brought in. The bathrooms were filthy and blood-stained. Cost-cutting was apparent in the lack of staff and the poor quality of the food, not to mention the lack of cleanliness and hygiene.
"My unsatisfactory experience at Medway Maritime..."
About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
Posted via nhs.uk
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