"A and E"

About: University Hospital Of North Durham

The worst A and E in the county my daughter waited for 1 hour to see a triage nurse then a further 3 hours to get seen ,when the doctor finally came he was very nasty asking us why we where here on a sunday morning , the A and E is for people who have been stabbed or have had a heart attack ,will not ever again go to that hospital and intend to make a complaint about the service they give .

Story from NHS Choices

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Response from University Hospital Of North Durham

Thank you for providing feedback from your visit to A&E at University Hospital of North Durhm in 2013. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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