"Great staff- quick prompt service"

About: The James Cook University Hospital

I brought my mum to the opd haematology for 1st appt- followed by 2nd appt for an urgent bone marrow aspiration- the staff were prompt/helpful and friendly, from the reception staff- to the medic , especially a CNS. The whole experience was excellent- even if the diagnosis was not so good...many thanks to the professional staff.

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Responses

Response from The James Cook University Hospital

Thank you for your comments regarding the care and treatment afforded to your mum, during her visits to the James Cook University Hospital. I am sorry to learn your mum's diagnosis was not good. I shall certainly forward your kind words to the staff you and your mum came in to contact with during your visits to the Haematology Department, and I am sure they will be very pleased to read them. Many thanks again. Kindest regards Mrs Linda Oliver Patient Experience Co-ordinator.

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