"Mammogram service"

About: The Royal Liverpool University Hospital

I attended for a mamogramm on Tuesday 29th July at 10am. The nurse who did the procedure, looked after me extremely well. She was cheerful, friendly and highly professional throughout what can be a bit of a daunting experience. She is a credit to the NHS. Previously my experiences at this hospital have not always been good. So I am glad that I have had cause to congratulate you this time,

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Responses

Response from The Royal Liverpool University Hospital

Thank you for your kind comments about your experience at the hospital. We are pleased that you had such good experience at what can be a daunting time. We will pass on your comments to our staff. We are sorry to hear that your experiences in the past have not been up to this high standard. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Customer Relations Team, they will be able to help. You can contact them by phoning 0151706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265.

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