"Dirty, unhygienic, some staff rough and rude, food..."

Some staff are abusive and rude, as well as scruffy in appearance; hygiene is poor with some patient toilets reeking strongly of urine. Patient used clothing is given to relatives to take home with the excrement enclosed! No wonder this place can`t get rid of the c. diff bug. Food is less than average, often not cut up for patients who require it so, with sandwiches being given at tea time.

Story from NHS Choices

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Responses

Response from Customer Services Manager, South West Yorkshire Partnership NHS Foundation Trust

We are sorry to read that your experience of our services was not a positive one. We really value feedback and would welcome the opportunity to look into the issues you raise and to discuss this with you. Please contact our customer services team via the Trust website http://www.southwestyorkshire.nhs.uk/about-us/contact-us/how-to-reach-us/ or email customer.servicesswyt@nhs.net

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