"Poor treatment following admission for TIA"

About: Gloucestershire Royal Hospital

Found to AF on admission not had the condition previously. CT and dopplers carried out. NO CHEST EXTRA NO ECHOCARDIOGRAM. Discharged immediately after intravenous furosemide forty minute journey home uncomfortable and embarrassing. Failed to recover on return home private appointment with specialist and echocardiogram found heart not working correctly. Also ultrasound found free fluid in abdomen. Had GRH taken the time to look at the patient as a whole and carried out an echocardiogram treatment could have been commenced earlier. I consider the standard of treatment very poor. My husband is still under going investigations with a cardiologist a speciality he should have seen in GRH. It would seem that he was a victim of a conveyor belt system which simply wanted to move him out as quickly as possible to free up a bed.

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Responses

Response from Gloucestershire Royal Hospital

Thank you very much for taking the time to share your feedback with us. We're sorry to hear that the care you received did not meet your expectations and we'd like to know more about your experiences so we can look into this further. Would you be happy to give our PALS team a call so we can investigate further? Feedback is really important to us so we can learn how to improve in the future. You can call PALS between 9am and 5pm on 0800 019 3282 or email pals.gloucestershirehospitals@glos.nhs.uk

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