"Antenatal admin needs to improve"
About: Croydon University Hospital Croydon University Hospital Thornton Heath CR7 7YE
Posted by Freemanator
My appointments were always on time and the technicians and consultants have both been to a good standard. My concern is with the admin staff. I have experienced really long queues, been told I may not see a consultant because I "forgot" my green notes. There are also two desks where some staff are obviously swamped and others are just standing around either chatting or "not trained" in antenatal. There are some serious efficiency problems in this department with admin.