"Fleming Ward"

About: Princess Alexandra Hospital (Harlow)

Admitted to the cardiac ward on 31/5 - first time with heart scare and very nervous but the team on the ward , from Medical/Nursing and Housekeeping made me feel in safe hands and after few days expert nursing and medication feel in control and totally confident that everything has been done to help me cope with condition.

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Response from Princess Alexandra Hospital

The Princess Alexandra Hospital NHS Trust is working hard to improve services and ensure patients receive high quality care the first time, every time. It is really pleasing to receive your feedback, particularly about our housekeeping staff of whom we are rightly proud, as they make a fantastic contribution to improving care experience. We will certainly feed back to all of the staff on the ward, medical, nursing and housekeeping. If ever you have an experience where you believe we need to act on your feedback to improve or learn lessons for the future, please ensure you leave a message here or contact the Patient Experience Team on 01279 82 70 84.

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