"lacerated elbow"

About: Stepping Hill Hospital

I visited a and e stepping hill on morning of sat 8/6/13 having incurred a painful and bloody right elbow due to a fall on concrete in my garden. all staff, reception, assessment, doctor, x-ray and nurse [who cleaned and dressed my wound] were very courteous, respectful and competent and i fellt completely at ease. I had initial assessment within 15 mins and in total was treated and left happily within 2 and a bit hours. Despite my pain a pleasant and productive experience. My sincere thanks to all the staff who attended to me. Brian Murgatroyd

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Response from Stepping Hill Hospital

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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