"Brilliant Treatment at Frome MIU"

About: Frome Community Hospital

The first occasion I visited the MIU, I only waited about twenty minutes. At all times I was treated wiyh courtesy and respect, my questions were answered promptly and great care was taken to ensure the antibiotics were suitable. Everything was very efficient. The second time I visited I was again treated within the half an hour that was stated on registering. During the whole visit I was made to feel as though I was important, treated with care and compassion. The Nurse Practicioner even took the trouble to check later that I had managed to get an out of hours doctor's consultation at Shepton Mallet.

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Responses

Response from Frome Community Hospital

Dear Sir/Madam Thank you for taking the time to share your positive experience when recently needing to visit Frome MIU department. I will share your comments with the manager of the MIU services for Somerset Partnership, and they will then be shared with the team in Frome. If you would like to make further comment, please contact the Patient Advice and Liaison Service, PALS, on 01278 432022.

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