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"Hospital Escort for family"

As a driver I have accompanied my daughter, son inlaw & brother to minor ops. On each occassion I have waited at the hospital until they were ready for discharge. The staff there were very attentive and kept us up to date with information. I as an escort were treated equally as well as the patients I have been with. Often nurses would pop into the waiting room to ask if I would like any refreshments. I take my hat off to all the nurses and doctors for their excellent services.

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Responses

Response from Eileen Weeks, Patient Experience Lead, East Sussex Healthcare NHS Trust 10 years ago
Eileen Weeks
Patient Experience Lead,
East Sussex Healthcare NHS Trust
Submitted on 02/04/2014 at 18:14
Published on Care Opinion at 19:17


Thank you very much for your kind words about the attentiveness of staff. It’s always encouraging for staff to receive positive feedback. As a Trust we are committed to giving the highest quality of care to our patients, and we value all comments from patients and their families.

It was extremely kind of you to take the time to provide feedback.

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