"Hospital Escort for family"

As a driver I have accompanied my daughter, son inlaw & brother to minor ops. On each occassion I have waited at the hospital until they were ready for discharge. The staff there were very attentive and kept us up to date with information. I as an escort were treated equally as well as the patients I have been with. Often nurses would pop into the waiting room to ask if I would like any refreshments. I take my hat off to all the nurses and doctors for their excellent services.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Eileen Weeks, Patient Experience Lead, East Sussex Healthcare NHS Trust

Thank you very much for your kind words about the attentiveness of staff. It’s always encouraging for staff to receive positive feedback. As a Trust we are committed to giving the highest quality of care to our patients, and we value all comments from patients and their families.

It was extremely kind of you to take the time to provide feedback.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story