About: Leighton Hospital

I would like to share my experience as a patient on 12th December 2013. I arrived in the treatment centre at 8am as I was greeted by members of staff and taken to the ward area. From the moment I arrived all members of staff were welcoming, kind and caring. I did feel very vulnerable and nervous that morning as I did not know what to expect. My feelings of anxiety were soon gone due to the care and attention I received. Various checks were done and I was promptly seen by the gynaecology consultant. She told me I was first on the list and she would see me shortly. Throughout my time in the treatment centre I was kept up to date with what was going to be happening and this made me feel a lot more at ease. Once I had gone to theatre I was met by the anaesthetist, who introduced himself and talked me through what was going to happen. Again the attention I received and the staff explaining exactly what has happening made me feel less anxious about the pending operation. On waking up after my operation I was met again by more caring staff who were happy to serve me tea and toast. Nothing was too much trouble for any staff member and I felt extremely well looked after. I can only give praise and thanks for the excellent treatment and care I was given on this day. I really do want all the staff to be told that they really do an excellent job. I would like to say a big thank you to every member of staff that helped to care for me.

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Response from Leighton Hospital

Thank you very much for taking the time to contact us regarding the care given to you whilst a patient in the Treatment center. Staff are delighted to hear when patients feel that they have been well looked after. We will make sure that your feedback is given to the staff, and hope you are making a good recovery. Matron Helen Nutkins

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