"Day case surgery"

About: Clatterbridge Hospital

I had to have a minor procedure and was dreading it due to horror stories. The staff were kind and helpful - the nurse actually held my hand while the cannula was inserted. The ward was spotless and very comfortable. I could not have had better treatment. Also, i'd been in pain for over a year and now I 'm not! Thank you all.

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Responses

Response from Clatterbridge Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff on the ward at Clatterbridge Hospital. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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