"Knee replacement surgery April 9th 2013"

I have just received my second total knee replacement at Fulwood Hall Hospital. While my first experience could be described as wonderful, this latest experience was exceptional. From being greeted on admission to discharge, I was in the hands of the most caring, friendly and supremely experienced staff. Nothing was too much trouble and every single person on the team went the extra mile. What an incredible place!

Story from NHS Choices

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Response from Fulwood Hall Hospital

Thank you so much for your fantastic comments which really go a long way to make the staff feel appreciated. All the staff do strive to do their very best for our patients and we always welcome feedback - positive or constructive - so that we continue to develop and try to improve the experience for patients. I have passed on your comments to the team. On behalf of all the Fulwood Hall team, I wish you the very best for a speedy recovery and thank you again for your kind feedback. Best wishes Chris Buckingham, General Manager.

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