"Don't go anywhere else!"

I was recommended to the Horder Centre when I needed my 2nd knee replacement. My first one had been done locally and had never been right. From the first appointment I was convinced that I was in good hands and this was confirmed when I had the operation in 2011. The experience was great, clean well appointed rooms - professional and caring staff and best of all a great result - a knee that is as good as new. I asked my consultant at the Horder Centre to look at my original replacement to see if there was anything that could be done as I as experiencing severe pain and discomfort. He had an MRI and bone scan done and also xrays to ensure there he had all the necessary information. The decision to do the revised knee replacement was agreed, although he took care to outline the pros and cons of the procedure. The hospital has had a makeover and is looking fab. Everything was explained and I knew exactly what was going to happen so that there were no surprises. After the operation I was taken back to my own room, which had everything I needed. Daily visits to the gym, although painful were fun (yes fun!) comparing notes with other patients. The physios are firm but fair and work you hard (essential for a good recover) but with kindness and understanding. The nursing and aid staff were without exception, fabulous. They are all well trained, professional, caring and above all knowledgeable. They really understand what you are going through and will do anything to make you more comfortable. The catering staff don't mind special requests, in fact they will offer you alternatives to try and encourage you to eat and drink - no 'sorry the kitchen is closed' here. I had a first rate job done on my knee and cannot recommend the Horder Centre ans it's staff enough.

Story from NHS Choices

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