"Pathetic behaviour by doctor in Room No. 1 in A&E"

I visited P R hospital in Bromley last Saturday on 9th March at 2 pm at A & E section. I waited there for 3 hours and when my turn came in, the lady on the reception asked me to go into the docrtor's room. (Room No. 1). I was welcomed by a doctor. Immediately after entering the consulating room, doctor said "I don't a time and have to see lot of patients today" and ask me to laid down on the bed for check-up without asking about the why I visited. When I told him that I came here in last month then he initially refused me to check up but after requesting and telling him that I am suffering through a very bad pain, he just did something and wrote a medicine and asked me to leave the room. The doctor even didn't bothered to listen my whole complaint about the Kidney stone and piles. This is very frusteting.

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Responses

Response from Princess Royal University Hospital

I am sorry you had such a poor experience at our A&E. If you would like to discuss this with someone at the Trust, please contact our PALs department Tel: 01689 863252 Email: slh-tr.br-pals@nhs.net You may also find information on how to choose which NHS service to use useful: www.bromleyhealthcare.org.uk/your-health/choose-well