"My experience after receiving spine surgery"

From the first consultation to coming home after quite a big operation iI cannot fault this wonderful hospital. The consultant and all of his team were in constant contact throughout my treatment. Nothing was too much, This was proper patient care not form filling and paperwork. From the outset I was met by each member of the team who took their time to explain what their role was and the procedures that they would perform. I was put at ease at all times and any queries I had we're professionally answered. The nursing staff made me feel like I was a person not just another patient, they did not ask me to do anything that I was not comfortable with and were there when needed. Cleanliness was excellent with the cleaning lady introducing herself and asking every morning if she could clean my bathroom. Food is an important part of recovery and I could'nt have asked for more. the food was wonderful and personally presented to me by the chef. I know that my operation was not without pain, I still have some way to go but I feel that having the treatment here has made things so much more stress free and I know that I can contact them if I have any worries or concerns during my recovery.

Story from NHS Choices

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